Cancellation & Refund Policy

Cancellation Requests

Customers wishing to cancel a booking should contact us as soon as possible. Cancellation requests are subject to the terms applicable to the booking and the relevant service provider's policies.

Refund Eligibility

Refund requests are reviewed on a case-by-case basis. Eligibility may depend on the following:

• The type and status of the booking.
• The cancellation terms communicated at booking.
• Refund eligibility, applicable cancellation charges, and refund amounts are determined by the relevant Rajasthan Forest Department rules and the terms applicable to the confirmed booking.
• The policies of the relevant hotel, safari operator or service provider.

Non-Refundable Bookings

Certain safari permits and confirmed reservations may be non-refundable under applicable rules or provider policies. Please check your booking conditions before making payment.

Safari Cancellation or Park Closure

If safari operations are affected by park closures, weather, safety concerns or Forest Department decisions, cancellation or refund requests will be handled under the applicable booking terms and provider rules.

Refund Processing

If a refund is approved, it will be processed according to the applicable booking and payment conditions. Processing time may depend on the provider, bank or payment method.

Contact Us

Contact our team with your booking details to request a cancellation or refund review.